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Help Center is now live!

Our new support/help center is now live! You can access the system by clicking on the support link in the menu at the top of this page, or by visiting https://support.ellytronic.media.

We have a brief, 5-minute video that gives an overview of how to use the new help center. For those of you who have used ZenDesk in the past, you will already feel comfortable with the system. If you’re new to ZenDesk, and you have 5 minutes to spare, please watch this short 5 minute video on how to use Ellytronic’s new help center. This video tutorial shows you how to find instant help through our knowledge base, as well as how to submit and manage work requests (tickets).

 If you have any remaining questions, simply submit a request for help by emailing support@ellytronic.media or through the support center itself.